June 2025
Artificial intelligence isn’t just a trend; it’s revolutionizing the way logistics technology is developed, utilized, and scaled. At Logistaas, we’re actively developing and embedding AI across our platform to empower freight forwarders with smarter, faster, and more efficient tools.
Here’s a look at what’s coming.
Automated Document Reading
Traditional OCR tools have helped digitize freight documents, but AI is taking it a step further. By combining OCR with AI, Logistaas will enable faster, more accurate document recognition, reducing the need for manual data entry and minimizing human error.
Conversational Reporting
No more exporting data, building filters, or pulling reports manually. With AI-powered reporting, users will soon be able to ask Logistaas questions the same way they would ask ChatGPT.
Think:
“What was my top-performing trade lane last month?”
“Show me shipments delayed by more than 48 hours in Q2.”
This feature will introduce a conversational layer to analytics, enabling faster insights and making reporting more accessible to non-technical users.
AI-Powered Customer Support
Soon, your customers will have access to 24/7 real-time support via AI assistants directly in the Logistaas Customer Portal. That means faster answers to common questions, less time spent on support tickets, and a more seamless client experience even outside working hours.
Why It Matters
Integrating artificial intelligence into a TMS helps automate routine tasks, provides smarter insights, and enhances communication.
These AI-driven features are on the horizon, and we’re building them to solve real-world problems for forwarders like you.
Want to stay ahead of the curve? Book A Demo Now