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The Future of Freight Forwarding is Automated



August 2025



Automation isn’t just another buzzword; it’s the driving force behind the future of freight forwarding. Many parts of this “future” are already here, reshaping how forwarders, shippers, carriers, and customs authorities interact every day.


A Glimpse Into Automated Freight Forwarding



Let’s imagine a world where freight forwarding runs on automation:

  • Electronic shipment data flows directly from shippers into a forwarder’s TMS, eliminating the need for emails or manual entries.
  • The TMS instantly connects with pricing tools like CargoFive or WebCargo, delivering accurate rates and options in seconds.
  • Once the quote is approved, bookings are sent directly to carriers using DCSA standards or integrated digital platforms.
  • Shipment tracking updates flow automatically from carriers or visibility tools like Wakeo, giving forwarders and customers real-time transparency.
  • Customs receive the manifest seamlessly through integrations, eliminating extra paperwork or delays.
  • AI-powered tools handle invoices from carriers and vendors, reading, verifying, and logging them directly into the TMS.



In this world, the freight forwarder’s job evolves. Instead of chasing information across spreadsheets and email trails, they focus on building relationships, solving problems, and making smarter business decisions; that is the future of freight forwarding.

How Logistaas is Building the Automated Future



At Logistaas, we believe freight forwarders shouldn’t have to wait for the future; they should be able to access it today. That’s why our Transportation Management System (TMS) is designed around automation and integration at its core.

  • We connect seamlessly with platforms like CargoFive, WebCargo, INTTRA, and Wakeo to simplify operations.
  • We’re aligned with industry standards to ensure compliance.
  • We leverage AI and smart automation tools to streamline workflows, from document handling to financial reconciliation.
  • And we’re always evolving, adding new integrations, features, and innovations to help forwarders stay ahead.

Final Thoughts


Automation is no longer optional in freight forwarding; it’s the baseline for the next five years and beyond. The forwarders who embrace it now will be the ones shaping the future, building stronger customer relationships, and scaling smarter than their competition.
Why wait to see what’s next when you can experience it today?

Book Your Free Demo with Logistaas and discover how automation can transform your freight operations.