Every freight forwarder knows this story too well. You start the day with a clear plan, maybe it’s catching up on client quotes, following up on shipments, or finally tackling that growing stack of invoices. But before you know it, it’s 6 PM, and your to-do list looks exactly the same. Not because you weren’t working, in fact, you barely took a break, but because your day got hijacked by the small, constant interruptions that quietly eat away at your time and focus.
Let’s break it down.
The Hidden Time Thieves in Freight Forwarding
Here’s how a “typical” day unfolds for many freight forwarders:
30 minutes replying to “Any update?” emails.
45 minutes checking container statuses across multiple carrier websites.
1 hour fixing invoice mismatches and re-sending copies.
1.5 hours searching for rates, comparing offers, and building quotes.
2 hours following up on documents and coordinating between teams.
That’s 5+ hours gone, and that’s just one person.
Now multiply that by your entire team.
By every shipment.
Every single day.
The result?
Thousands of wasted hours across the organization, hours that could have been spent serving clients, growing accounts, or winning new business.
That’s not just lost time. It’s lost productivity, delayed quotes, frustrated customers, and missed opportunities.
Why Freight Forwarders Lose Time (and How to Get It Back)
Let’s be honest: the freight forwarding industry has been operating the same way for decades. A mix of Excel sheets, shared folders, endless emails, WhatsApp messages, and a collection of systems that don’t talk to each other.
Each tool solves one problem. Together, they create new ones.
For example:
You check a carrier website for an update, but then need to manually copy that data into your spreadsheet.
Your accounting team sends an invoice, but the operations team didn’t update the charge.
A client asks for a rate, but the latest quote file is buried in a colleague’s inbox.
You’re not inefficient, your tools are, and that’s exactly where a Transportation Management System (TMS) changes everything.
The Power of a TMS: From Chaos to Control
A modern TMS isn’t just another piece of software, it’s the operating system of your business. It brings every moving part of your freight operations into one connected, intelligent platform.
Instead of jumping between systems, chasing updates, and manually entering data, a TMS automates your workflows and keeps your entire team, from sales to accounting, in sync.
With Logistaas, freight forwarders can:
✅ Quote faster with integrated rate management tools that compare carriers instantly.
✅ Track shipments in real time, giving your customers instant visibility and eliminating endless follow-up emails.
✅ Generate invoices automatically, fully aligned with your operations and free from manual entry errors.
✅ Give clients a full view of their shipments through a branded Customer Portal, accessible anytime, anywhere.
✅ Unify operations, sales, and accounting under one connected platform, so your teams always work from the same source of truth.
Logistaas turns complex, repetitive workflows into simple, automated processes. What used to take hours now takes minutes, and with far fewer errors.
From Time Lost to Time Gained
Think of what your team could achieve if they weren’t stuck in admin mode.
Instead of spending hours reconciling invoices, they could be analyzing shipment trends to identify new opportunities.
Instead of answering client emails, they could be nurturing relationships or securing new partnerships.
Instead of switching between 10 tools, they could focus on one, and finally get their time back.
In freight, time isn’t just money, it’s competitive advantage. The faster you quote, respond, and deliver, the more business you win, and when your competitors are still buried in spreadsheets, your team is already on to the next opportunity.
Work Smarter, Not Harder
Freight forwarding will always be intricate, but managing can still be simple. With the right system, every process can be faster, clearer, and more collaborative. That’s why forwarders in over 75 countries trust Logistaas to run their operations. It’s not about replacing people, it’s about empowering them. When your technology takes care of the repetitive, your team can take care of what really matters: your clients, your growth, and your profitability.
Get Your Time Back with Logistaas
If your team spends more time managing the process than moving freight, it’s time for a change. Logistaas helps you reclaim control, productivity, and profitability, one automated workflow at a time.
Book a Demo Now → www.logistaas.com
Let your team stop chasing updates and start driving results.