From Users For Users: How Logistaas’s Diverse Features Impacted Customers Operations

Published Jan 2024

Designed to streamline and optimize operations, Logistaas enhances efficiency and customer satisfaction. This blog delves into all that customers have to say about us and the key features that make Logistaas an industry game-changer.

Finance Management Feature

This testimonial highlights the effectiveness of Logistaas’s Finance Management feature. Logistaas offers a comprehensive solution for managing the financial aspects of freight forwarding. It enables the generation of revenue invoices for individual or multiple shipments and facilitates the registration and comparison of vendor invoices against expected shipment costs.


This module also streamlines the management of received and paid payments and offers tools for setting up and controlling credit facilities for both customers and vendors. Moreover, it incorporates an approval cycle for credit notes and improves billing accuracy by importing quotation and tariff rates into shipments, giving users the ability to block undesirable clients, agents, and vendors.

In terms of localization, Logistaas’s Finance Management is fully equipped to integrate with existing accounting systems, exchanging vital data such as invoices, payments, and exchange rates. It supports the setup of local tax schemes and ensures compliance with e-invoice requirements across various countries. The system’s ability to retrieve exchange rates via integrations with central banks and to implement internal financial policies enhances its adaptability. Additionally, it offers dynamic profit reports and ageing and statements of account reports, assisting in identifying missing or suspicious financial entries and enabling the generation of profitability reports for both single and consolidated shipments.

Sales & Pricing Management Feature

The Sales & Pricing Management feature in Logistaas is loved by customers as per the above review. It offers a specialized Customer Relationship Management (CRM) solution for freight forwarders, NVOCCs, and shipping companies. It’s tailored to manage the unique sales, pricing, and quotation processes inherent in the shipping and freight forwarding industry.


The system allows for detailed contact management, enabling users to classify contacts, assign account managers, and categorize contacts into different pricing tiers and tags. Additionally, it enhances sales process management by enabling the creation of client opportunities, managing inquiries and quotations, and providing comprehensive reports to analyze client interactions and sales team performance.

In terms of rates management, Logistaas offers functionalities to upload and create tariffs, set specific selling rates for different client categories, and facilitate efficient communication with agents and vendors for rate requests. This level of detail and customization in the CRM module caters specifically to the nuanced needs of the freight forwarding sector, ensuring streamlined sales workflows and optimized pricing strategies.

Customer Portal Feature

Logistaas’s Customer Portal stands as a testament to modern digitization in logistics, offering an unparalleled user experience that significantly enhances customer engagement and operational efficiency making customers like Sharoukh satisfied while using our software. This secure online platform enables clients to submit inquiries, view offers, track shipments in real time, and manage important documents, all from a centralized location. Its intuitive design fosters transparency and control, elevating the overall customer experience and contributing to operational efficiency.

The portal, available in both free and premium versions, boasts features like a comprehensive dashboard for task management, action notifications for efficiency, direct inquiry submission, and booking requests to streamline workflows. Additionally, it provides access to invoices and detailed reports, enhancing the clarity and precision of financial transactions. This level of functionality not only improves client satisfaction but also positions freight forwarders using Logistaas at a competitive advantage in the logistics industry.

System Integration

The integration capabilities of Logistaas stand as a pivotal component in its effectiveness as a Transportation Management System (TMS). Whether with the company’s internal systems as mentioned in the above feedback or external integrations. These integrations span various crucial areas, enhancing both operational efficiency and financial accuracy in the freight forwarding landscape. Central Bank integrations, for instance, offer real-time currency data from institutions like the Romanian Central Bank and the European Central Bank, ensuring precise financial transactions across borders. Similarly, integrations with eAWB platforms like Traxon CargoHUB and CCNhub streamline air freight operations, simplifying the submission of air waybill details.

Further enhancing Logistaas’s functionality are integrations with Wakeo for real-time shipment visibility, Avalara for automated invoicing processes, and XE.com for updated foreign exchange rates. These integrations collectively contribute to improved decision-making, operational efficiency, and customer satisfaction. Additionally, integrations with platforms like Mailgun and INTTRA facilitate effective communication and streamlined ocean freight management. The seamless integration with customs authorities across various countries further underscores Logistaas’s commitment to providing a comprehensive, adaptable solution for the modern freight forwarding industry.

Logistaas’s comprehensive features and customer testimonials paint a vivid picture of its transformative impact on the freight forwarding industry. From efficient finance management that streamlines invoicing and accounting processes to a user-friendly CRM system for seamless sales and pricing management, Logistaas stands out as a robust solution. Its customer portal, applauded for its completeness and detail, further enhances client engagement and operational efficiency. Moreover, the system’s strength in seamless integration with both internal and external systems, as highlighted by users, showcases its adaptability and commitment to enhancing functionality through diverse integrations.

Logistaas is not just a software solution; it’s a comprehensive tool that revolutionizes freight forwarding operations. If you’re looking to improve efficiency, customer satisfaction, and stay ahead in the competitive freight forwarding industry, Logistaas is your answer. Click here to explore how Logistaas can transform your freight forwarding business and schedule a demo to see it in action. Join the many satisfied customers and embrace the future of freight forwarding with Logistaas.